The cofee was cold.. it was nit freshly made! Also we checked in at around 8 pm.. when i got to my room i was resting on bed.. my husband steps out of room! As i was about to rest to strange people with key came into my room. I was scared because did not know who they were. They said front ckerk had given them the same room. They were nice people and apologized.. as they left i got my ohone and called my husband and told him to check because two people came into the room. Well yes the clerk had made a mistske, but nonthe less he did not apologize and did not guve us new card keys to room… horrible night did not feel safe.. did not sleep all nite! Waste of time here!
Laura
березень 2024 р.
Modern furniture and deco. Friendly costumer service.
Dagmar
червень 2023 р.
Liz at the front desk when we checked in gave exceptional service!!! She was so friendly and really went out of her way when one of our tvs didn’t work. We had interactions with 2 other females at the front desk that were not very welcoming. But Liz made up for their costumer service.
Maisie
листопад 2023 р.
The young man who was supposed to be taking care of the desk never seemed to be there when we walked up to the desk. He had to be summoned from the side room off of the desk area. Our only other complaint was the ac/heating in our never seemed to work. We needed the a/c when we arrived; however, a storm came through on our first night and weather became cooler. We did not need the room to be so cool but it never warmed up after attempting to adjust the thermostat.
Schneider
травень 2023 р.
Super clean and great staff. The front desk person was really nice at check in. The coffee was good in the morning too. There is a smaller Buccees gas station in the same parking lot, and a McDonalds, and a Goodwill! I walked to those in the morning easily to kill a little time before leaving for an appointment. That was awesome.
Wendi
квітень 2023 р.
This property is off the freeway so it is quieter than most. It is new with laminate flooring, so,much cleaner. My husband required grab bars so we spent the 2nd night in an accessible room. Very spacious room and bathroom. Rubber mats are available. We were able to meet with family in the lobby.
Kathryn
вересень 2023 р.
they waved a double booking because Booking.com informed me the day before I left they changed my dates.. They were very happy not to double charge me because of your slow service and response.
Anonymous
серпень 2023 р.
What I liked about the property was clean property, friendly staff and comfortable beds. Also, large breakfast
Simone
грудень 2023 р.
The breakfast was okay. It was almost all gone at 8 am on a Saturday and what was left was cold. I guess if you got there right at 6 am it would have been plentiful and hot, but who gets up at 6am on a Saturday morning?
Kimberly
лютий 2024 р.
I never had breakfast at the hotel just because of time limitation on my end but I’m sure it was great. I loved the location of the hotel. It was my first time in Houston and it was very easy to find. It was close to many other establishments but had privacy at the same time. Loved it !
Carina
листопад 2023 р.